Hair Repair Treatment Kit

[Nº.0 INTENSIVE BOND BUILDING TREATMENT:] Water (Aqua/Eau), Bis-Aminopropyl Diglycol Dimaleate, Sodium Benzoate, Phenoxyethanol [Nº.3 HAIR PERFECTOR:] Water (Aqua/Eau), Bis-Aminopropyl Diglycol Dimaleate, Propylene Glycol, Cetearyl Alcohol, Behentrimonium Methosulfate, Phenoxyethanol, Cetyl Alcohol, Glycerin, Hydroxyethyl Ethylcellulose, Stearamidopropyl Dimethylamine, Quaternium-91, Sodium Benzoate, Cetrimonium Methosulfate, Cetrimonium Chloride, Fragrance (Parfum), Tetrasodium EDTA, Polyquaternium-37, Benzyl Benzoate, Etidronic Acid, Ascorbic Acid, Phytantriol, Tocopheryl Acetate, Aloe Barbadensis Leaf Juice, Panthenol, Simmondsia Chinensis (Jojoba)Seed Oil, Citric Acid, Potassium Sorbate [Nº.4 BOND MAINTENANCE SHAMPOO:] Water (Aqua/Eau), Sodium Lauroyl Methyl Isethionate, Cocamidopropyl Hydroxysultaine, Potassium Cocoyl Glycinate, Disodium Cocoyl Glutamate, Sodium Lauroyl Sarcosinate, Potassium Cocoate, Decyl Glucoside, Glycereth-26, Bis-Aminopropyl Diglycol Dimaleate, Cocamidopropylamine Oxide, Disodium Laureth Sulfosuccinate, Glycol Distearate, Sodium Cocoyl Glutamate, Methyl Gluceth-20, Acrylates Copolymer, PEG-120 Methyl Glucose Dioleate, Amodimethicone, Citric Acid, Sodium Lauryl Sulfoacetate, Polyquaternium-10, Ethylhexylglycerin, DivinylDimethicone/Dimethicone Copolymer, Polyquaternium-11, Trisodium Ethylenediamine Disuccinate, Guar Hydroxypropyltrimonium Chloride, C11-15 Pareth-7, Laureth-9, Glycerin, Trideceth-12, C12-13 Pareth-23, C12-13 Pareth-3, Hydrolyzed Vegetable Protein PG-Propyl Silanetriol, Panthenol, Acetic Acid, Tetrasodium EDTA, Pentasodium Triphosphate, Sodium Hydroxide, Disodium EDTA, Helianthus Annuus (Sunflower) Seed Oil, Tocopherol, Prunus Armeniaca (Apricot) Kernel Oil, Pseudozyma Epicola/Camellia Sinensis Seed Oil Ferment Extract Filtrate, Pseudozyma Epicola/Argania Spinosa Kernel Oil Ferment Filtrate, Quaternium 95, Propanediol, Helianthus Annuus (Sunflower) Seed Extract, PEG-8, Euterpe Oleracea Fruit Extract, Punica Granatum Extract, Rosmarinus Officinalis (Rosemary) Leaf Extract, Musa Sapientum (Banana) Fruit Extract, Origanum Vulgare Leaf Extract, Morinda Citrifolia Fruit Extract, Arctium Lappa Root Extract, PEG-8/SMDI Copolymer, Sodium Hyaluronate, Palmitoyl Myristyl Serinate, Sodium Polyacrylate, Pentaerythrityl Tetra-Di-T-Butyl Hydroxyhydrocinnamate, Biotin, Benzoic Acid, Phenoxyethanol, Chlorphenesin, Potassium [Nº.5 BOND MAINTENANCE CONDITIONER:] Water (Aqua/Eau), Cetearyl Alcohol, PPG-3 Benzyl Ether Myristate, Caprylic/Capric Triglyceride, Cetyl Alcohol, Octyldodecyl Ricinoleate, Quaternium-91, Cetrimonium Chloride, Divinyldimethicone/Dimethicone Copolymer, Behentrimonium Chloride, Glycerin, Isododecane, Cetyl Esters, Bis-Aminopropyl Diglycol Dimaleate, Panthenol, Phospholipids, Dimethicone PEG-7 Isostearate, Hydroxypropyl Guar, Glycine Soya (Soybean) Oil, PEG-45M, PEG-7 Amodimethicone, Amodimethicone, C12-13 Pareth-23, C12-13 Pareth-3, Disodium EDTA, Polysilicone-15, Camellia Sinensis Seed Oil, C11-15 Pareth-7, Sodium Polyaspartate, Hydroxypropyl Cyclodextrin, Crambe Abyssinica Seed Oil, Persea Gratissima (Avocado) Oil, Vitis Vinifera (Grape) Seed Oil, Laureth-9, Trideceth-12, Butylene Glycol, Citric Acid, Ahnfeltiopsis Concinna Extract, Silica, Acetic Acid, Etidronic Acid, Pentaerythrityl Tetra-Di-T-Butyl Hydroxyhydrocinnamate, Propylene Glycol, Sodium Acetate, PEG-4 Laurate, PEG-4 Dilaurate, BHT, Hydrolyzed Hyaluronic Acid, PEG-4, Pseudozyma Epicola/Camellia Sinensis Seed Oil Ferment Extract Filtrate, Pseudozyma Epicola/Argania Spinosa Kernel Oil Ferment Filtrate, Tocopheryl Linoleate/Oleate, Helianthus Annuus (Sunflower) Seed Oil, Quaternium-95, Propanediol, Helianthus Annuus (Sunflower) Seed Extract, PEG-8, Punica Granatum Extract, Morinda Citrifolia Fruit Extract, Euterpe Oleracea Fruit Extract, PEG-8/SMDI Copolymer, Palmitoyl Myristyl Serinate, Sodium Polyacrylate, Tocopherol, Biotin, Phenoxyethanol, Chlorphenesin, Sodium Dehydroacetate, Iodpropynyl Butylcarbamate, Sodium Benzoate, Potassium Sorbate, Fragrance (Parfum), Citral, Hexyl Cinnamal, Limonene

Nº.0: Evenly distribute from root to tip. (Use weekly or 2-3 times a week for very damaged hair as the first step in a two-step routine with Nº.3 before cleansing.) Nº.3: Apply from scalp to ends. (Use weekly or 2-3 times a week for very damaged hair as the second step in a two-step routine–a pre-shampoo treatment after) Nº.4: Concentrate on the scalp and work through to ends. (Use daily or any time you cleanse your hair.) Nº.5: Apply root to tip, focusing on mid-lengths to ends. (Use after Nº.4 daily or any time you cleanse and condition.)

Ordered items may be returned within 14 days of receipt provided if they are Faulty Goods.

Eligibility for returns:

Only Faulty Goods can be returned. Goods are classified as faulty if they are received damaged/expired/wrong sent. If your item is faulty when you receive it, you can return it for a refund.

Process for returns:

1. Please make sure to record an unboxing video as a valid evidence 
2. Contact our Customer Service Team to apply for a return by clicking the WhatsApp button on the bottom right of the website
3. Mention your issue and provide the unboxing video. Our Customer Service team will assess your issue.
4. Luxehouze may require buyers/sellers to submit more supporting documents within a stipulated time period before starting the investigation. 
5. Once the return is approved by the customer Service team, dispatch the product(s) you would like to return. Please ship your package using a trackable, insured shipping and keep the tracking details for your records.
6. Provide the receipt to our customer Service team using WhatsApp channel.
7. Wait for the refund process. The amount will be refunded to the original payment method. Please note this process might take up to 14 working days depending on the payment providers.

Condition of returned items:

The returned item is unworn, unused, unwashed, unaltered and in the condition originally sold; and that the Merchandise is not damaged or soiled in any way.

Refunds and exchanges:

In Luxehouze’s sole discretion, the original purchase amount will be refunded to the original payment method. Please note that processing time for refunds is subject to the respective bank or individual card issuer's internal procedures.

Shipping and handling:

For refunds of online purchases, initial shipping fees will not be refunded unless the item is defective/faulty in which case a full refund will be made subject to inspection and compliance with our policy. Luxehouze will bear the delivery fees for returning the item.