Wrinkle Shot Special Trio Box

[Wrinkle Shot Serum] : Isopropyl, oxopropyl, aminocarbonyl, pyrrolidine, carbonyl, methyl, propyl, aminocarbonyl-benzoylamino-soluble sodium ingredient, oil-soluble arnica extract, horsetail extract, dimethicone, petroleum jelly, methacrylate, glyceryl sericite extract, cyclopentasiloxane extract, parasilicate extract, aroma oil, oil-soluble extract , light isoparaffin, triglyceryl, BG, water, silicic anhydride, zinc oxide, perfume. [Wrinkle Shot Geo Serum Protean 9g] : A unique compound consisting of four amino acid derivatives that target and inhibit the action of neutrophil elastase, helping to balance the production and degradation of dermal components, ultimately improving wrinkles. Dipotassium Glycyrrhizinate (prevents rough skin) Reduces the appearance of fine lines caused by dryness (efficacy evaluation test completed) [WRS IC Vitable Sheet Mask] : PCE-DP, Tranexamic Acid, P-BRT Complex*3, Field Horsetail Extract HA*3, m-A Clear Extract*3, Marjoram Extract, SC Liquid*3, Sophora Root Extract α*3, m-Separator*3, QX Clearing Extract*3, YAC Extract*3, EG Clearing Extract*3"

[Wrinkle Shot Serum] : Use it after lotion or essence, and apply it on wrinkled areas. Use 2 small pearls with a diameter of 5mm in each area (both sides of the mouth, around the eyes, forehead, between the eyebrows, etc.). Apply from the inside out before applying lotion and eye cream. [Wrinkle Shot Geo Serum Protean 9g]: Use every morning and night after conditioning the skin with lotion. Gently smooth over the entire face. For the whole face, apply 1 to 2 pumps. Adjust the amount according to the condition of your skin. [WRS IC Vitable Sheet Mask] : Apply after conditioning the skin with lotion. If using a serum, please use the mask in place of, or before, the serum."

Ordered items may be returned within 14 days of receipt provided if they are Faulty Goods.

Eligibility for returns:

Only Faulty Goods can be returned. Goods are classified as faulty if they are received damaged/expired/wrong sent. If your item is faulty when you receive it, you can return it for a refund.

Process for returns:

1. Please make sure to record an unboxing video as a valid evidence 
2. Contact our Customer Service Team to apply for a return by clicking the WhatsApp button on the bottom right of the website
3. Mention your issue and provide the unboxing video. Our Customer Service team will assess your issue.
4. Luxehouze may require buyers/sellers to submit more supporting documents within a stipulated time period before starting the investigation. 
5. Once the return is approved by the customer Service team, dispatch the product(s) you would like to return. Please ship your package using a trackable, insured shipping and keep the tracking details for your records.
6. Provide the receipt to our customer Service team using WhatsApp channel.
7. Wait for the refund process. The amount will be refunded to the original payment method. Please note this process might take up to 14 working days depending on the payment providers.

Condition of returned items:

The returned item is unworn, unused, unwashed, unaltered and in the condition originally sold; and that the Merchandise is not damaged or soiled in any way.

Refunds and exchanges:

In Luxehouze’s sole discretion, the original purchase amount will be refunded to the original payment method. Please note that processing time for refunds is subject to the respective bank or individual card issuer's internal procedures.

Shipping and handling:

For refunds of online purchases, initial shipping fees will not be refunded unless the item is defective/faulty in which case a full refund will be made subject to inspection and compliance with our policy. Luxehouze will bear the delivery fees for returning the item.