Concentrated Ginseng Daily Routine Set

[Concentrated Ginseng Renewing Water EX]: Distilled Water, Glycerin, Butylene Glycol, Panax Ginseng Root Water, Alcohol Denat., 1,2-Hexanediol, Glyceryl Polymethacrylate, Niacinamide, Methyl Gluceth-20, PPG-13-Decyltetradeceth-24, Bis-PEG-18 Methyl Ether Dimethyl Silane, Carbomer, Propanediol, Tromethamine, Ethylhexylglycerin, Disodium EDTA, Adenosine, Fragrance, Sodium Hyaluronate, Xanthan Gum, Narcissus Tazetta Bulb Extract, Methoxy PEG-114/Polyepsilon Caprolactone, Beta-Glucan, Honey, Linalool, Rehmannia Chinensis Root Extract, Hydrolyzed Ginseng Saponins, Paeonia Lactiflora Root Extract, Lilium Candidum Bulb Extract, Polygonatum Odoratum Rhizome Extract, Phenoxyethanol, Nelumbo Nucifera Extract, Tocopherol [Concentrated Ginseng Renewing Emulsion EX] : Distilled Water, Butylene Glycol, Panax Ginseng Root Water, Glycerin, Pentaerythrityl Tetraethylhexanoate, Hydrogenated Poly, Dimethicone, 1,2-Hexanediol, Butyrospermum Parkii (Shea) Butter, Polyglyceryl-3 Methylglucose Distearate, Dimethicone/Vinyl Dimethicone Crosspolymer, Glyceryl Stearate, Carbomer, Cetearyl Alcohol, Glyceryl Stearate Citrate, Hydrogenated Vegetable Oil, Hydroxyethyl Acrylate/Sodium Acryloyldimethyl Taurate Copolymer, Stearic Acid, Tromethamine, Xanthan Gum, Glyceryl Caprylate, Fragrance, Palmitic Acid, Ethylhexylglycerin, Disodium EDTA, Methoxy PEG-114/Polyepsilon Caprolactone, Adenosine, Sorbitan Isostearate, Polysorbate 60, Narcissus Tazetta Bulb Extract, Hydrolyzed Ginseng Saponins, Ceramide NP, Linalool, Phenoxyethanol, Honey, Rehmannia Chinensis Root Extract, Limonene, Paeonia Lactiflora Root Extract, Lilium Candidum Bulb Extract, Polygonatum Odoratum Rhizome Extract, Nelumbo Nucifera Extract, Tocopherol [First Care Activating Serum VI]: Distilled Water, Alcohol Denat., Butylene Glycol, Betaine, 1,2-Hexanediol, Bis-PEG-18 Methyl Ether Dimethyl Silane, Glyceryl Polymethacrylate, Propanediol, Carbomer, PPG-13-Decyltetradeceth-24, Tromethamine, Glyceryl Caprylate, Scutellaria Baicalensis Root Extract, Ethylhexylglycerin, Fragrance, Adenosine, Limonene, Dextrin, Theobroma Cacao (Cocoa) Extract, Methyl Trimethicone, Disodium EDTA, Xanthan Gum, Cellulose Gum, Carrageenan, Honey, Madecassoside, Rehmannia Chinensis Root Extract, Pentylene Glycol, Dipotassium Glycyrrhizate, 3-O-Ethyl Ascorbic Acid, Taurine, Ophiopogon Japonicus Root Extract, Paeonia Lactiflora Root Extract, Lilium Candidum Bulb Extract, Linalool, Polygonatum Odoratum Rhizome Extract, Biosaccharide Gum-1, Propylene Glycol, Panax Ginseng Root Extract, Nelumbo Nucifera Extract, Natto Gum, Ziziphus Jujuba Fruit Extract, Juglans Regia (Walnut) Seed Extract, Prunus Mume Fruit Extract, Citronellol, Citral, Geraniol, Hydrogenated Lecithin, Tocopherol, Citric Acid [Concentrated Ginseng Renewing Cream EX Classic]: Distilled Water, Glycerin, Squalane, Butylene Glycol, Cyclopentasiloxane, Trehalose, Limnanthes Alba (Meadowfoam) Seed Oil, Glyceryl Stearate, Phytosteryl Isostearyl Dimer Dilinoleate, Octyldodecyl Myristate, Cyclohexasiloxane, PEG-40 Stearate, Phytosteryl/Behenyl/Octyldodecyl Lauroyl Glutamate, Helianthus Annuus Seed Oil, Jojoba Esters, Stearic Acid, Propanediol, PEG-100 Stearate, Palmitic Acid, Methoxy PEG-114/Polyepsilon Caprolactone, Mangifera Indica Seed Butter, Polyacrylate-13, Glycine Soja (Soybean) Oil, PEG-30 Dipolyhydroxystearate, Cetyl PEG/PPG-10/1 Dimethicone, Phenoxyethanol, Glyceryl Linoleate, Cetearyl Alcohol, Dimethicone, Hydrogenated Vegetable Oil, Glycine Soja (Soybean) Sterols, Propylene Glycol, Polyisobutene, Acetyl Glucosamine, Polyquaternium-51, Hexyl Laurate, Panax Ginseng Root Extract, Tocopherol, Hydrolyzed Ginseng Saponins, Copernicia Cerifera Wax, Tocopheryl Linoleate, 1,2-Hexanediol, Pantethine, Salicylic Acid, Dimethiconol, Glyceryl Linolenate, Alcohol, Persea Gratissima (Avocado) Oil, Fragrance, Ethylhexylglycerin, Glyceryl Arachidonate, Gardenia Florida Fruit Extract, Lauryl PEG/PPG-18/18 Methicone, Vitis Vinifera Leaf Extract, Polysorbate 20, Sorbitan Isostearate, Beta-Glucan, Disodium EDTA, Retinol, Perilla Ocymoides Seed Extract, Dextrin, Phytosphingosine, Sodium Hyaluronate, Isostearyl Alcohol, Dodecene, Sodium Chloride, Ascorbyl Palmitate, Hydrogenated Palm Glycerides Citrate, Honey, Myristic Acid, Arachidic Acid, Alpha-Isomethyl Ionone, Limonene, Hydrogenated Lecithin, Rehmannia Chinensis Root Extract, Glycyrrhiza Uralensis (Licorice) Root Extract, BHT, Linalool, Panax Ginseng Flower Extract, Benzyl Benzoate, Hexyl Cinnamal, Paeonia Lactiflora Root Extract, Lilium Candidum Bulb Extract, Polygonatum Odoratum Rhizome Extract, Eugenol, Nelumbo Nucifera Extract, Sodium Polyaspartate, TBHQ, Caprylyl Glycol, Sodium Methyl Stearoyl Taurate, Acetyl Heptapeptide-4, Pentaerythrityl Tetra-di-t-butyl Hydroxyhydrocinnamate, Acetyl Hexapeptide-8, Sodium Hydroxide, Acetyl Octapeptide-3

Concentrated Ginseng Renewing Water EX 150ml x 1 Apply after First Care Activating Serum morning and night. Pour a teaspoon amount directly into palms and pat lightly into the skin. Concentrated Ginseng Renewing Emulsion EX 125ml x 1 After using a toner (water) product in morning and evening, dispense an appropriate amount on the palm of your hand, then apply it slowly across your face and along the grain of your skin's texture. First Care Activating Serum 8ml x 1 Using the palm of your hands, gently press the serum to cheeks, forehead, around the eyes, and chin until completely absorbed. Wrap your face with both hands to complete the ritual. Concentrated Ginseng Renewing Cream EX Classic 10ml x 1 During your morning and evening beauty routine (cream step), dispense an appropriate amount, then gently spread the Cream across your face.

Ordered items may be returned within 14 days of receipt provided if they are Faulty Goods.

Eligibility for returns:

Only Faulty Goods can be returned. Goods are classified as faulty if they are received damaged/expired/wrong sent. If your item is faulty when you receive it, you can return it for a refund.

Process for returns:

1. Please make sure to record an unboxing video as a valid evidence 
2. Contact our Customer Service Team to apply for a return by clicking the WhatsApp button on the bottom right of the website
3. Mention your issue and provide the unboxing video. Our Customer Service team will assess your issue.
4. Luxehouze may require buyers/sellers to submit more supporting documents within a stipulated time period before starting the investigation. 
5. Once the return is approved by the customer Service team, dispatch the product(s) you would like to return. Please ship your package using a trackable, insured shipping and keep the tracking details for your records.
6. Provide the receipt to our customer Service team using WhatsApp channel.
7. Wait for the refund process. The amount will be refunded to the original payment method. Please note this process might take up to 14 working days depending on the payment providers.

Condition of returned items:

The returned item is unworn, unused, unwashed, unaltered and in the condition originally sold; and that the Merchandise is not damaged or soiled in any way.

Refunds and exchanges:

In Luxehouze’s sole discretion, the original purchase amount will be refunded to the original payment method. Please note that processing time for refunds is subject to the respective bank or individual card issuer's internal procedures.

Shipping and handling:

For refunds of online purchases, initial shipping fees will not be refunded unless the item is defective/faulty in which case a full refund will be made subject to inspection and compliance with our policy. Luxehouze will bear the delivery fees for returning the item.