Face Clear Perfect Cleansing Foam 120ml

Glycerin, myristic acid, butylene glycol, potassium cocoyl glycinate, purified water, stearic acid, potassium hydroxide, cocamidopropyl betaine, lauric acid, sodium methyl cocoyl taurate, peg -40 stearate, glyceryl stearate, peg-100 stearate, chamomile flower extract, oat kernel extract, rosehip seed extract, madonna lily flower extract, baobab seed extract, cherry blossom extract, asterberry seed extract, grape seed extract, chia seed extract, lavender flower/leaf/stem extract, rosemary extract, machi prefecture extract, perilla root extract, licorice extract, peony extract, celestial extract, brown algae extract, chinese scented herb leaf extract, asaiyaza extract, acerola extract, kakadu plum extract, centella extract, angelica astralia extract, sweet acacia flower extract, carrot extract, perilla leaf extract, borage extract, beetroot extract, calendula flower extract, european lime tree flower extract, sugar cane extract, eoseongcho extract, edelweiss extract, jasmine extract, cypress leaf extract, cottonseed oil, safflower seed oil, water-soluble collagen, aloe vera leaf juice, argan tree kernel oil, hydrogenated lecithin, birch sap, sodium hyaluronate, ylang-ylang flower oil, polyquaternium-39, tocopheryl acetate, coconut seed butter, cacao seed butter, copoasu seed butter, drumstick seed oil, trisodium led, pg-14m, dipropylene glycol, dimethicone, squalane, hydrogenated polyisobutene, ethanol, 1,2-hexanediol, isononyl isononanoate, polyglyceryl-10 stearate, cetearyl alcohol, shea butter, polyglyceryl-2 dipolyhydroxystearate, fructooligosaccharide, lecithin, beta-glucan, xanthan gum, inulin lauryl carbamate, hydrolyzed hyaluronic acid, disodium stearoyl glutamate, tocopherol, spices

Dampen face and hands with warm water Work the product into a lather and massage onto skin with an upright circular motion. Rinse with lukewarm water and pat dry.

Ordered items may be returned within 14 days of receipt provided if they are Faulty Goods.

Eligibility for returns:

Only Faulty Goods can be returned. Goods are classified as faulty if they are received damaged/expired/wrong sent. If your item is faulty when you receive it, you can return it for a refund.

Process for returns:

1. Please make sure to record an unboxing video as a valid evidence 
2. Contact our Customer Service Team to apply for a return by clicking the WhatsApp button on the bottom right of the website
3. Mention your issue and provide the unboxing video. Our Customer Service team will assess your issue.
4. Luxehouze may require buyers/sellers to submit more supporting documents within a stipulated time period before starting the investigation. 
5. Once the return is approved by the customer Service team, dispatch the product(s) you would like to return. Please ship your package using a trackable, insured shipping and keep the tracking details for your records.
6. Provide the receipt to our customer Service team using WhatsApp channel.
7. Wait for the refund process. The amount will be refunded to the original payment method. Please note this process might take up to 14 working days depending on the payment providers.

Condition of returned items:

The returned item is unworn, unused, unwashed, unaltered and in the condition originally sold; and that the Merchandise is not damaged or soiled in any way.

Refunds and exchanges:

In Luxehouze’s sole discretion, the original purchase amount will be refunded to the original payment method. Please note that processing time for refunds is subject to the respective bank or individual card issuer's internal procedures.

Shipping and handling:

For refunds of online purchases, initial shipping fees will not be refunded unless the item is defective/faulty in which case a full refund will be made subject to inspection and compliance with our policy. Luxehouze will bear the delivery fees for returning the item.