WATER (AQUA), PROPANEDIOL, DIMETHICONE, MANGIFERA INDICA (MANGO) SEED OIL, SQUALANE, GLYCERIN, SORBITAN STEARATE, JOJOBA ESTERS, GLYCERYL STEARATE, CETEARYL DIMETHICONE CROSSPOLYMER, ALCOHOL, NYLON-12, GLYCOPROTEINS, PANAX GINSENG ROOT EXTRACT, EQUISETUM ARVENSE EXTRACT, CARRAGEENAN, CAVIAR EXTRACT, CAULERPA LENTILLIFERA EXTRACT, LACTOBACILLUS FERMENT, ACMELLA OLERACEA EXTRACT, PALMITOYL TRIPEPTIDE-1, PALMITOYL TETRAPEPTIDE-7, TOCOPHEROL, SODIUM HYALURONATE, CERAMIDE NP, SODIUM DNA, RNA, HYDROLYZED RICE BRAN PROTEIN, GLYCINE SOJA (SOYBEAN) OIL, TETRAPEPTIDE-3, HYDROXYETHYL ACRYLATE/SODIUM ACRYLOYLDIMETHYL TAURATE COPOLYMER, POLYACRYLATE CROSSPOLYMER-6, TOCOPHERYL ACETATE, PULLULAN, PANTHENOL, COCO-GLUCOSIDE, POLYGLYCERYL-10 STEARATE, PANTOLACTONE, SUCROSE STEARATE, HYDROGENATED LECITHIN, DISODIUM EDTA, SODIUM LACTATE, SODIUM OLEATE, PROPYLENE GLYCOL, SODIUM PHYTATE, SACCHAROMYCES CEREVISIAE EXTRACT, SORBITAN ISOSTEARATE, YEAST EXTRACT, BUTYLENE GLYCOL, ETHYLHEXYLGLYCERIN, CARBOMER, POLYSORBATE 60, FRAGRANCE (PARFUM), LINALOOL, LIMONENE, GERANIOL, ALPHA-ISOMETHYL IONONE, BENZYL SALICYLATE, CITRONELLOL, PHENOXYETHANOL, SODIUM DEHYDROACETATE, RED 4 (CI 14700), BLUE 1 (CI 42090).
The listed ingredients correspond to the current state of production. As formulations are regularly updated, formulations are adjusted. The ingredients contained are declared on the package in each case.
The remastered Skin Caviar Luxe Sleep Mask offers a exquisite moment of indulgence. Apply PM after cleansing, toning, Skin Caviar Essence-in-Lotion and serum application. Dot a generous amount onto cheeks, forehead and chin. Using the Skin Caviar brush provided, smooth over entire face, avoiding eye area. Brush upward on the forehead, outward on cheeks, and downward on nose and chin. Allow to dry completely. Rinse the brush after each application with soap and water and allow to air-dry.
Ordered items may be returned within 14 days of receipt provided if they are Faulty Goods.
Eligibility for returns:
Only Faulty Goods can be returned. Goods are classified as faulty if they are received damaged/expired/wrong sent. If your item is faulty when you receive it, you can return it for a refund.
Process for returns:
- Please make sure to record an unboxing video as a valid evidence
- Contact our Customer Service Team to apply for a return by clicking the WhatsApp button on the bottom right of the website
- Mention your issue and provide the unboxing video. Our Customer Service team will assess your issue.
- Luxehouze may require buyers/sellers to submit more supporting documents within a stipulated time period before starting the investigation.
- Once the return is approved by the customer Service team, dispatch the product(s) you would like to return. Please ship your package using a trackable, insured shipping and keep the tracking details for your records.
- Provide the receipt to our customer Service team using WhatsApp channel.
- Wait for the refund process. The amount will be refunded to the original payment method. Please note this process might take up to 14 working days depending on the payment providers.
Condition of returned items:
The returned item is unworn, unused, unwashed, unaltered and in the condition originally sold; and that the Merchandise is not damaged or soiled in any way.
Refunds and exchanges:
In Luxehouze’s sole discretion, the original purchase amount will be refunded to the original payment method. Please note that processing time for refunds is subject to the respective bank or individual card issuer's internal procedures.
Shipping and handling:
For refunds of online purchases, initial shipping fees will not be refunded unless the item is defective/faulty in which case a full refund will be made subject to inspection and compliance with our policy. Luxehouze will bear the delivery fees for returning the item.
