Vital Perfection LiftDefine Radiance Face Mask 6pcs

WATER(AQUA/EAU)･DIPROPYLENE GLYCOL･BUTYLENE GLYCOL･SQUALANE･GLYCERIN･PEG-20･TREHALOSE･POTASSIUM METHOXYSALICYLATE･ISOSTEARIC ACID･TRIETHYLHEXANOIN･PHENOXYETHANOL･FRAGRANCE (PARFUM)･LAURYL BETAINE･CARBOMER･POTASSIUM HYDROXIDE･PEG-30 PHYTOSTEROL･ACRYLATES/C10-30 ALKYL ACRYLATE CROSSPOLYMER･PEG/PPG-14/7 DIMETHYL ETHER･TOCOPHERYL ACETATE･XANTHAN GUM･ROSA DAMASCENA FLOWER WATER･ALCOHOL･DISODIUM EDTA･CAFFEINE･LAVANDULA ANGUSTIFOLIA (LAVENDER) OIL･LIMONENE･HEXYL CINNAMAL･LINALOOL･GLUCOSAMINE HCl･TOCOPHEROL･CITRONELLOL･LILIUM CANDIDUM BULB EXTRACT･ANGELICA ACUTILOBA ROOT EXTRACT･ANGELICA KEISKEI LEAF/STEM EXTRACT･OLEA EUROPAEA (OLIVE) LEAF EXTRACT･LAMIUM ALBUM FLOWER/LEAF/STEM EXTRACT･CAMELLIA SINENSIS LEAF EXTRACT･INOSITOL･CARTHAMUS TINCTORIUS (SAFFLOWER) FLOWER EXTRACT･ZIZIPHUS JUJUBA FRUIT EXTRACT･SODIUM BENZOATE･ROSMARINUS OFFICINALIS (ROSEMARY) LEAF EXTRACT (ROSMARINUS OFFICINALIS LEAF EXTRACT)･NASTURTIUM OFFICINALE LEAF/STEM EXTRACT･CINNAMOMUM CASSIA BARK EXTRACT･BUPLEURUM FALCATUM ROOT EXTRACT･ Jawline-Lifting Mask WATER(AQUA/EAU)･GLYCERIN･SODIUM POLYACRYLATE･BUTYLENE GLYCOL･CELLULOSE GUM･RICINUS COMMUNIS (CASTOR) SEED OIL･CARBOMER･PHENOXYETHANOL･TARTARIC ACID･FRAGRANCE (PARFUM)･ROSA DAMASCENA FLOWER WATER･DISODIUM EDTA･ALUMINUM GLYCINATE･HYDROXYPROPYLCELLULOSE･ALUMINUM HYDROXIDE･CAFFEINE･ALCOHOL･LAVANDULA ANGUSTIFOLIA (LAVENDER) OIL･LIMONENE･HEXYL CINNAMAL･LINALOOL･TOCOPHEROL･CITRONELLOL･ANGELICA KEISKEI LEAF/STEM EXTRACT･LAMIUM ALBUM FLOWER/LEAF/STEM EXTRACT･INOSITOL･CARTHAMUS TINCTORIUS (SAFFLOWER) FLOWER EXTRACT･ZIZIPHUS JUJUBA FRUIT EXTRACT･ROSMARINUS OFFICINALIS (ROSEMARY) LEAF EXTRACT (ROSMARINUS OFFICINALIS LEAF EXTRACT)･CINNAMOMUM CASSIA BARK EXTRACT･

Use 2-3 times a week, before moisturizer. Apply Mask 1 to the whole face, adjusting it to fit along the entire face and jawline. Remove the protective film from Mask 2, and place the indented edge along the lower lip. Stretch both sides and hang the mask openings over the ears. Adjust the mask until it fits over the jawline. Remove masks after 10 minutes. Gently blend remaining essence into the skin and lightly press it over the entire face.

Ordered items may be returned within 14 days of receipt provided if they are Faulty Goods.

Eligibility for returns:

Only Faulty Goods can be returned. Goods are classified as faulty if they are received damaged/expired/wrong sent. If your item is faulty when you receive it, you can return it for a refund.

Process for returns:

1. Please make sure to record an unboxing video as a valid evidence 
2. Contact our Customer Service Team to apply for a return by clicking the WhatsApp button on the bottom right of the website
3. Mention your issue and provide the unboxing video. Our Customer Service team will assess your issue.
4. Luxehouze may require buyers/sellers to submit more supporting documents within a stipulated time period before starting the investigation. 
5. Once the return is approved by the customer Service team, dispatch the product(s) you would like to return. Please ship your package using a trackable, insured shipping and keep the tracking details for your records.
6. Provide the receipt to our customer Service team using WhatsApp channel.
7. Wait for the refund process. The amount will be refunded to the original payment method. Please note this process might take up to 14 working days depending on the payment providers.

Condition of returned items:

The returned item is unworn, unused, unwashed, unaltered and in the condition originally sold; and that the Merchandise is not damaged or soiled in any way.

Refunds and exchanges:

In Luxehouze’s sole discretion, the original purchase amount will be refunded to the original payment method. Please note that processing time for refunds is subject to the respective bank or individual card issuer's internal procedures.

Shipping and handling:

For refunds of online purchases, initial shipping fees will not be refunded unless the item is defective/faulty in which case a full refund will be made subject to inspection and compliance with our policy. Luxehouze will bear the delivery fees for returning the item.