No.1# prestige make up remover in 7 Asia markets is reborn with powerful removal system equipped with emulsification technology with high skincare efficacy. Infused with precious Japanese tsubaki totem, from seeds and flowers, this luxurious makeup remover goes beyond cleansing, delivering superior removability with 8 skin reinforcements**. low-friction cushion oil ensures makeup can be removed gently without rubbing the skin.
**refers to smoothness (tactile & visual), radiance, transparency, elasticity, pore visibility, moisturizing and stable sensation.
#shu uemura calculation is based in part on data reported by Beauté Research SAS in May 2023 through its “Asia 7 Markets – Quarterly Retail Sales Report – Q1 2023” in the Department Stores and Boutiques Prestige market. (Copyright ©2023 Beauté Research SAS. The report consolidates 2022 full year sales data in unit & value in the “SKINCARE / CLEANSING / MAKE-UP REMOVERS” segment from participating prestige brands in Department Stores, Boutiques and E-Commerce in China, Japan, Korea, Singapore and Thailand and in Department Stores and Boutiques in Hong-Kong and Taiwan.
ZEA MAYS GERM OIL / CORN GERM OIL, ETHYLHEXYL PALMITATE, CAPRYLIC / CAPRIC TRIGLYCERIDE, ISOPROPYL MYRISTATE, POLYGLYCERYL-6 DIOLEATE, POLYGLYCERYL-6 DICAPRATE, LIMNANTHES ALBA SEED OIL / MEADOWFOAM SEED OIL, POLYGLYCERYL-2 OLEATE, OLEA EUROPAEA FRUIT OIL / OLIVE FRUIT OIL, POLYGLYCERYL-6 CAPRYLATE, BIS-BEHENYL / ISOSTEARYL / PHYTOSTERYL DIMER DILINOLEYL DIMER DILINOLEATE, LINALOOL, CAMELLIA JAPONICA SEED OIL, SIMMONDSIA CHINENSIS SEED OIL / JOJOBA SEED OIL, CARTHAMUS TINCTORIUS SEED OIL / SAFFLOWER SEED OIL, TOCOPHEROL, GERANIOL, GLYCINE SOJA OIL / SOYBEAN OIL, GLYCERYL STEARATE CITRATE, ORYZA SATIVA BRAN OIL / RICE BRAN OIL, PHOSPHOLIPIDS, CITRIC ACID, PANAX GINSENG ROOT EXTRACT, CAMELLIA JAPONICA FLOWER EXTRACT, BAMBUSA VULGARIS EXTRACT, PARFUM / FRAGRANCE. CODE F.I.L.: T70022583/1.
1. take 3-4 pumps of cleansing oil onto the palms of hands. 2. gently smooth over the face. 3. wet face to emulsify cleansing oil. 4. rinse thoroughly with water.
Ordered items may be returned within 14 days of receipt provided if they are Faulty Goods.
Eligibility for returns:
Only Faulty Goods can be returned. Goods are classified as faulty if they are received damaged/expired/wrong sent. If your item is faulty when you receive it, you can return it for a refund.
Process for returns:
- Please make sure to record an unboxing video as a valid evidence
- Contact our Customer Service Team to apply for a return by clicking the WhatsApp button on the bottom right of the website
- Mention your issue and provide the unboxing video. Our Customer Service team will assess your issue.
- Luxehouze may require buyers/sellers to submit more supporting documents within a stipulated time period before starting the investigation.
- Once the return is approved by the customer Service team, dispatch the product(s) you would like to return. Please ship your package using a trackable, insured shipping and keep the tracking details for your records.
- Provide the receipt to our customer Service team using WhatsApp channel.
- Wait for the refund process. The amount will be refunded to the original payment method. Please note this process might take up to 14 working days depending on the payment providers.
Condition of returned items:
The returned item is unworn, unused, unwashed, unaltered and in the condition originally sold; and that the Merchandise is not damaged or soiled in any way.
Refunds and exchanges:
In Luxehouze’s sole discretion, the original purchase amount will be refunded to the original payment method. Please note that processing time for refunds is subject to the respective bank or individual card issuer's internal procedures.
Shipping and handling:
For refunds of online purchases, initial shipping fees will not be refunded unless the item is defective/faulty in which case a full refund will be made subject to inspection and compliance with our policy. Luxehouze will bear the delivery fees for returning the item.
