Bichup Special Set

Purified Water, Glycerin, Dipropylene Glycol, PEG/​PPG/​Polybutylene Glycol-8/​5/​3 Glycerin, Glyceryl Polymethacrylate, Biosaccharide Gum-1, Dimethicone, 1,2-Hexanediol, PEG-150, Propylene Glycol, Phenyl Trimethicone, Panthenol, Methyl Trimethicone, Cordyceps Sinensis Extract, Nelumbo Nucifera Extract, Nuphar Japonicum Root Extract, Panax Ginseng Root Extract, Ophiopogon Japonicus Root Extract, Rehmannia Chinensis Root Extract, Poria Cocos Extract, Dioscorea Japonica Root Extract, Glycyrrhiza Glabra (Licorice) Root Extract, Typha Angustifolia Spike Extract, Paeonia Lactiflora Extract, Scutellaria Baicalensis Root Extract, Angelica Gigas Extract, Saposhnikovia Divaricata Root Extract, Atractylodes Japonica Root Extract, Cinnamomum Cassia Bark Extract, Zingiber Officinale (Ginger) Root Extract, Ziziphus Jujuba Fruit Extract, Angelica Acutiloba Root Extract, Cornus Officinalis Fruit Extract, Velvet Extract, Theobroma Cacao (Cocoa) Extract, Thymus Vulgaris (Thyme) Extract, Hydroxyproline, Ceramide NP, Cholesterol, Arbutin, Oligopeptide-1, Oligopeptide-2, Oligopeptide-4, Hydrolyzed Soy Protein, Acetyl Hexapeptide-8, Copper Tripeptide-1, Arginine, Cystine, Histidine Hcl, Isoleucine, Leucine, Lysine, Methionine, Phenylalanine, Threonine, Tryptophan, Tyrosine, Valine, Biotin, Folic Acid, Inositol, Niacinamide, Calcium Pantothenate, Pyridoxine Hcl, Riboflavin, Thiamine Hcl, Cyanocobalamin, Glycosphingolipids, Phospholipids, Beta-Glucan, Hydrogenated Lecithin, PEG-10 Rapeseed Sterol, Glyceryl Stearate, Glycereth-20, C14-22 Alcohols, Phytosqualane, Macadamia Integrifolia Seed Oil, Triethylhexanoin, Arachidyl Glucoside, Butyrospermum Parkii (Shea) Butter, Stearic Acid, PEG-100 Stearate, Polymethylsilsesquioxane, Cyclopentasiloxane, Dimethiconol, Butylene Glycol, PEG-60 Hydrogenated Castor Oil, Carbomer, Algin, Sodium Polyacrylate, Acrylates/​C10-30 Alkyl Acrylate Crosspolymer, Sunset Yellow Fcf, Tartrazine, Tromethamine, Trisodium EDTA, Fragrance, Alpha-Isomethyl Ionone, Benzyl Salicylate, Citronellol, Geraniol, Hydroxycitronellal, Limonene, Linalool.

Gongjinhyang Foam Claeanser 100ml : Take an appropriate amount on your palm, work cleanser into foam with water. Gently massage to cleanse the face and neck area for 1 – 2 minutes, then rinse off with lukewarm water. Bichup Self-Generating Anti-Aging Essence 50ml : Use after toner. Take an appropriate amount and gently apply all over the face with your palm to enhance absorption. Helps to revitalize skin regenerating properties. Apply a second layer for dry skin. Bichup Self-Generating Anti-Aging Essence 20ml : Take an appropriate amount and gently apply all over the face with your palm to enhance absorption. Helps to revitalize skin regenerating properties. Apply a second layer for dry skin. Gongjinhyang Essential Moisturizing Balancer 20ml : After cleansing, dispense an adequate amount onto a cotton pad or on the palm of your hands and apply it to your skin. Lightly pat and wrap your hands around your face to promote absorption. Gongjinhyang Essential Nourishing Emulsion 20ml : As a final step of your skincare routine, dispense an adequate amount and apply an even layer onto your skin. Lightly tap to promote absorption. Bichup Jayoon Cream 8ml : Gently apply product all over and face and neck with outwards and upward motions.

Ordered items may be returned within 14 days of receipt provided if they are Faulty Goods.

Eligibility for returns:

Only Faulty Goods can be returned. Goods are classified as faulty if they are received damaged/expired/wrong sent. If your item is faulty when you receive it, you can return it for a refund.

Process for returns:

1. Please make sure to record an unboxing video as a valid evidence 
2. Contact our Customer Service Team to apply for a return by clicking the WhatsApp button on the bottom right of the website
3. Mention your issue and provide the unboxing video. Our Customer Service team will assess your issue.
4. Luxehouze may require buyers/sellers to submit more supporting documents within a stipulated time period before starting the investigation. 
5. Once the return is approved by the customer Service team, dispatch the product(s) you would like to return. Please ship your package using a trackable, insured shipping and keep the tracking details for your records.
6. Provide the receipt to our customer Service team using WhatsApp channel.
7. Wait for the refund process. The amount will be refunded to the original payment method. Please note this process might take up to 14 working days depending on the payment providers.

Condition of returned items:

The returned item is unworn, unused, unwashed, unaltered and in the condition originally sold; and that the Merchandise is not damaged or soiled in any way.

Refunds and exchanges:

In Luxehouze’s sole discretion, the original purchase amount will be refunded to the original payment method. Please note that processing time for refunds is subject to the respective bank or individual card issuer's internal procedures.

Shipping and handling:

For refunds of online purchases, initial shipping fees will not be refunded unless the item is defective/faulty in which case a full refund will be made subject to inspection and compliance with our policy. Luxehouze will bear the delivery fees for returning the item.