Jinyulhyang Essential Cleansing Foam 180ml

Water/ Eau, Glycerin, Triethanolamine, Myristic Acid, Sodium Laureth Sulfate, Lauric Acid, Cocamide Methyl Mea, Disodium Cocoamphodiacetate, Acrylates Copolymer, Cocamidopropyl Betaine, Potassium Cocoyl Glycinate, Saponaria Officinalis Leaf Extract, Potassium Chloride, Sapindus Mukorossi Fruit Extract, Fragrance, Acorus Calamus Root Extract, Benincasa Cerifera Seed Extract, Tricholoma Matsutake Extract, Angelica Acutiloba Root Extract, Theobroma Cacao (Cocoa) Extract, Saccharomyces/Xylinum/Black Tea Ferment, Velvet Extract, Cornus Officinalis Fruit Extract, Thymus Vulgaris (Thyme) Extract, Punica Granatum Fruit Extract, Tetrasodium Edta, Trifolium Pratense (Clover) Leaf Extract, Cimicifuga Racemosa Root Extract, Ziziphus Jujuba Fruit Extract, Dioscorea Japonica Root Extract, Lithospermum Erythrorhizon Root Extract, Atractyloides Japonica Rhizome Extract, Glycyrrhiza Glabra (Licorice) Root Extract, Paeonia Albiflora Root Extract, Plantago Asiatica Extract, Prunus Persica (Peach) Kernel Extract, Paeonia Suffruticosa Root Extract, Scutellaria Baicalensis Root Extract, Asparagus Cochinchinensis Root Extract, Polygonatum Officinale Rhizome/Root Extract, Polygonum Multiflorum Root Extract, Acanthopanax Senticosus (Eleuthero) Root Extract, Panax Ginseng Root Extract

Take an appropriate amount on your palm, work cleanser into foam with water. Gently massage to cleanse the face and neck area for 1 - 2 minutes, then rinse off with lukewarm water. Avoiding the eye area.

Ordered items may be returned within 14 days of receipt provided if they are Faulty Goods.

Eligibility for returns:

Only Faulty Goods can be returned. Goods are classified as faulty if they are received damaged/expired/wrong sent. If your item is faulty when you receive it, you can return it for a refund.

Process for returns:

1. Please make sure to record an unboxing video as a valid evidence 
2. Contact our Customer Service Team to apply for a return by clicking the WhatsApp button on the bottom right of the website
3. Mention your issue and provide the unboxing video. Our Customer Service team will assess your issue.
4. Luxehouze may require buyers/sellers to submit more supporting documents within a stipulated time period before starting the investigation. 
5. Once the return is approved by the customer Service team, dispatch the product(s) you would like to return. Please ship your package using a trackable, insured shipping and keep the tracking details for your records.
6. Provide the receipt to our customer Service team using WhatsApp channel.
7. Wait for the refund process. The amount will be refunded to the original payment method. Please note this process might take up to 14 working days depending on the payment providers.

Condition of returned items:

The returned item is unworn, unused, unwashed, unaltered and in the condition originally sold; and that the Merchandise is not damaged or soiled in any way.

Refunds and exchanges:

In Luxehouze’s sole discretion, the original purchase amount will be refunded to the original payment method. Please note that processing time for refunds is subject to the respective bank or individual card issuer's internal procedures.

Shipping and handling:

For refunds of online purchases, initial shipping fees will not be refunded unless the item is defective/faulty in which case a full refund will be made subject to inspection and compliance with our policy. Luxehouze will bear the delivery fees for returning the item.